Frequently Asked Questions
How can we find you?
We are on the hunt for our new permanent home in Grafton. Until then, we are primarily online and will be attending markets around the far mid-north coast.
We offer free delivery to all local customers within the Grafton / South Grafton area. Please message us if you are not sure if this includes your area and we will be more than happy to answer any questions!
How long will my order take?
Processing times: 3–7 business days.
Shipping times: Estimated 5–21 business days after processing.
If you require your order by a certain date, please contact us and we will do our best to accommodate your request.
Please note: A business day is Monday through Friday, 9:00 AM – 5:00 PM AEST local time, excluding weekends and public holidays.
How do I track my order?
Once shipped, all orders will have a tracking number sent to the email address provided at checkout. You can use that number to track your item.
Please check your junk/spam folder if you cannot find the email in your primary inbox.
Where will my order be posted from?
We are located in New South Wales, Australia. All orders will be posted from our local Australia Post Office in South Grafton.

